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Posted: Wed, 28/03/2018 - 14:36

The average franchised car dealer missed out on £429 million of aftersales income by selling just 53% of urgently required work, according to the findings of autoVHC’s annual aftersales report.

According to the vehicle health check provider’s data, the UK’s franchised dealers are continuing to miss out on significant aftersales revenue opportunities due to a failure to secure maintenance work identified during the service process.

On average, workshops in the sector missed out on as much as £429 million in 2017, it said, having managed to sell only 53% of red work.

Chris Saunders, business unit director at autoVHC, said: “This continued trend of missed sales opportunities is worrying, particularly as many dealerships are now relying on aftersales revenue to offset any losses associated with the recent dip in new car sales. Clearly, there are failings in the way technicians are communicating with motorists, and these need to be addressed as a priority.

Red work is identified as faults that if not addressed pose a serious safety risk and in many cases will mean the owner will be breaking the law if they continue to drive the vehicle.

The data gathered by autoVHC, which sampled 500 UK dealers in 2017, revealed the average UK dealer failed to sell £87,600 worth of urgently required work over the twelve-month period.

Across the sample group this equated to £43.8 million worth of lost sales, meaning a total lost sales figure of £429 million across the UK’s 4,900-strong franchised dealer network.

source https://www.am-online.com/ 

Posted: Mon, 26/03/2018 - 14:49

Diesel vehicles accounted for 53% of online used car searches via Auto Trader but the fuel type failed to keep pace with petrol powered alternatives 10% year-on-year price rise in February.

The online classifieds specialist saw the popularity of diesel cars remain flat last month, according to its online search data, but a price rise of 3% (£476) for diesel – to £14,400 – meant that petrol powered cars ultimately made the larger gains in value, rising £1,105 to £10,733.

Overall, the average price of a used car rose 6% on a like-for-like basis to £12,768, which reflected the growth in prices recorded in January.

Posted: Wed, 21/03/2018 - 11:08

British motorists are happy to pay more to use a garage they trust than get the work done cheaper elsewhere, according to research.

The AA-Populus poll of 17,000 motorsist added that a further 23% of drivers claim they would go out of their way to visit an accredited garage.

 

Motorists concerns surrounding car maintenance were apparent in the survey's findings, with 7% of respondents stating that they had been overcharged for work on their car, while 5% were surprised when they had to pay for what they saw as unnecessary repairs as 7% were stung by unexpected charges.

However, only 10% of drivers have proactively shopped around for better deals.

The number of clued-up drivers (14%) would check the estimate using a price guide, which outweighs the 9% that have no idea about how much a car service costs.

 

AA Garage Guide director, Olli Astley, advisied motorists to "check reviews online before visiting a garage", stating that "this will allow you to easily assess its reputation".

He also advised potential customers to use the ‘Guide Price’ tool on the AA Garage Guide, which allows users to compare services at different garages.

Posted: Mon, 19/03/2018 - 09:41

The average price of a used car reached its second-highest level on record for remarketing specialist BCA as demand remained high across its 24 auctions centres and online platform during February.

BCA’s monthly Pulse report revealed that average used car values rose by 2% month on month and by 7.6% year-on-year to £672 as they reached £9,498 last month.

 

Values rose for fleet and lease, dealer part-exchange and nearly-new vehicles with the average age and mileage of vehicles continuing to reduce.

Stuart Pearson, BCA’s managing director of UK remarketing, said: “February was another strong month in the remarketing sector and BCA saw competitive bidding across the board from high value prestige stock to older, higher mileage budget vehicles. 

“The arctic blast of weather had no impact on trading, with professional buyers switching to our Live Online platform if travel was difficult.

 

Posted: Mon, 12/03/2018 - 15:03

Car dealers increased their used car sales by 5.4% during February as new sales faltered, enquiryMAX has found.

Analysis of data from over 700 dealers showed new sales dropped by 14.5% during the month, despite a 30% jump in the number of sales leads delivered via manufacturers and a nominal 1% increase in enquiries via the web.

 

The number of leads generated from the service department dropped by 1%, meanwhile.

David Boyce, managing director of enquiryMAX, said: “Our latest analysis shows that 2018 is set to be the year of the used car.

“Dealers with strong used car operations are maintaining sales momentum in a traditionally profitable area of business.

 

“Cross-selling from the service department to sales is a low cost and efficient route to generating business, and this should be a focus for every dealer.”

PCP penetration continued to grow with an increase from 65.8% in February 2017 to 69.5% in February 2018, according to enquiryMAX’s data.

The number of sales completed on the first day showed a marginal decline of 1% and the average price of a part exchange increased from £7,727 to £8,659. 

Posted: Mon, 05/02/2018 - 10:24

As a part of our “Top Jobs” series we are back with top jobs in the Hartlepool area so if you are still looking we have your back. See below and if one catches your eye do not hesitate to apply or you can call us on 0191 415 5010.

Job Reference: 

FT5405

Position: 

Painter/Panel Beater

Area: 

Hartlepool, North East

Hours: 

Mon - Fri 8:00am - 6:00pm (40 hours p.w.)

Basic Wage: 

£26k - £29k

 

Job Reference: 

FT5603

Position: 

MOT Tester/Technician

Area: 

Hartlepool

Hours: 

Mon - Fri 8:30 am - 5:30pm Sat 9:00am - 4:00pm 1:4

Basic Wage: 

£20k - £25k

 

Job Reference: 

FT5628

Position: 

Vehicle Service Supervisor

Area: 

Hartlepool

Hours: 

Mon - Fri 8:30am - 5:30pm Sat 9:00am - 4:00pm (1:4)

Basic Wage: 

£20k-£25k Plus Bonus

 

Job Reference: 

FT5629

Position: 

Engineer/Machinist

Area: 

Hartlepool

Hours: 

Mon - Fri 8:30am - 5:00pm

Basic Wage: 

£22k-£24k

 

Posted: Tue, 30/01/2018 - 15:06

If you are looking to elevate your career and move forward this year or just find employment within the motor trade we have listed below our top jobs in the Stockton area, if you find one you are interested in do not hesitate to apply and we will gladly help you.

 

Job Reference: 

FT5635

Position: 

Panel Beater

Area: 

Stockton

Hours: 

Mon - Fri 8:30am - 5:00pm Sat 8:30 - 12:00pm

Basic Wage: 

£10 ph.

 

Job Reference: 

FT5593

Position: 

Sales Executive

Area: 

Stockton

Hours: 

Hours: Mon - Fri 8:00am - 6:30pm Sat 8:30am - 5:00pm Sun 11:00am - 4:00pm (rota)

Basic Wage: 

Wage: £12k - £15k OTE £30k - £35k+

 

Job Reference: 

FT5127

Position: 

HGV Technician

Area: 

Stockton, North East

Hours: 

Mon - Fri 8:00am - 9:00pm Sat 8:00am - 4:30pm Sun 8:00am - 4:30pm (4 on/4 off)

Basic Wage: 

£25,500

 

You can also follow us on our socials at the bottom of the page to keep up to date with new vacancies and also blog posts that we create.

Posted: Mon, 29/01/2018 - 16:21

an you believe it is already the end of January, time is flying so don’t miss out on these vacancies. Below you will find our picks for the top jobs in the Newcastle Area, take a look and if you find one you like, let us know by applying.

Job Reference: 

FT5634

Position: 

Transaction Manager

Area: 

Newcastle

Hours: 

Mon - Fri 9:00am - 6:00pm/7:00PM Sat 9:00am - 5:00pm Sun 10:30am - 4:30pm (1:2)

Basic Wage: 

£18k OTE £40k+

 

 

Job Reference: 

FT5623

Position: 

Vehicle Estimator

Area: 

Newcastle

Hours: 

Mon - Fri 7:00am - 5:30pm Sat if Required

Basic Wage: 

£30k OTE £33k+

 

 

Job Reference: 

FT5439

Position: 

Vehicle Painter

Area: 

Newcastle

Hours: 

Mon - Fri 7:30am - 4:30pm

Basic Wage: 

£11.00p.h.

 

 

Job Reference: 

FT5630

Position: 

Workshop Controller

Area: 

Newcastle

Hours: 

Mon - Fri 8:00am - 5:30pm Sat 8:30am - 12:30pm (1:2)

Basic Wage: 

£22k-£24k OTE £25k - £30k

 

 

 

Posted: Thu, 18/01/2018 - 10:42

Am-Online have released a great article on the decline of new car registrations and the predictions for 2018 you can read the full article here https://www.am-online.com/news/market-insight/2018/01/05/new-car-registr...
Anyone working in motor trade knows that 2017 has been tough year and you will be able to see evidence of that by looking at the graph in the article. The scare mongering caused by the press over diesel cars has already had an effect on the sales on these vehicles.
However it is good to see that someone has seen the light that keeping older diesels on the road instead of having new cleaner more fuel efficient models is going have an adverse effect. It’s time to stop this scare mongering and let nature that its course.

Posted: Thu, 04/01/2018 - 11:32

Well here we are in 2018, Happy New Year to everyone.  This of course is the month that many people make New Year resolutions and these sometimes include finding a new job.  As we are all very much aware most people never follow through these resolutions - do you? Are you a person who says they will do something but don’t or are you the type who does what you say?  If this is you and your looking for a new job in the motor industry then you could not be in better hands than Ingenia, give us a call and make 2018 your best year yet.