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Management Training

First Line Management Level 3 - £1,050.00+VAT

A combination of mandatory and optional units are chosen from the list below.

  • How can you get the best performance from the team?
  • The Six Major Skill Sets of management.
  • SMART Targets.
  • How to give clear instructions.
  • The importance of using numbers to clarify the message.
  • The proper and improper use of humour.
  • How to handle difficult people.
  • Don’t get emotional, use only factual language.
  • Prepare your message in advance.
  • Distinguish between reasons and excuses.
  • When to compromise and when not to.
  • Action plan.
  • Time and task management training.
  • Use the ‘deadline’ and the ‘value’ of the task to prioritise properly.
  • Distinguish between ‘busy-work’ and being ‘productive’.
  • The P List: Planning, prioritisation, preparation and prevention.
  • Handling interruptions and distractions.
  • Proper delegation.
  • How to better concentrate and focus.
  • Positive team atmosphere.
  • How to keep the conversations productive.
  • The five-part continuous improvement formula.
  • The opposing five-part failure formula.
  • How to give constructive criticism.
  • Turning negative situations into positive.

Management Level 5 (12 months) - £1,550.00+VAT

Contribute to the development of a strategic plan.

  • Design business processes.
  • Manage strategic change.
  • Provide leadership and management.

Management Level 7 (18 months) - £2,250.00+VAT

  • Develop a strategic business plan.
  • Execute a strategic business plan.
  • Provide strategic leadership and direction.